General support
Email: hello@flatmatch.pt. For help with your account, listing, or messages.
Privacy and data requests
Email: hello@flatmatch.pt. Use this address to exercise your GDPR rights (access, rectification, erasure, portability, objection). See the Privacy Policy for details.
Safety and moderation
For urgent safety reports, please use the in-app Report button on the relevant profile, listing, or message — this gives our moderators the context they need. For sensitive follow-ups, email hello@flatmatch.pt.
Flatmatch is not an emergency service. In an emergency in Portugal call 112.
Press and partnerships
Email: hello@flatmatch.pt.
Postal address
Postal address available on request via hello@flatmatch.pt.